Results 1 to 4 of 4
  1. #1
    Join Date
    Mar 2005
    Location
    Bronx, NY
    Posts
    261
    Thanks
    0
    Thanked 0 Times in 0 Posts

    Scanner problems, can anyone help me out here?

    I have a HP ScanJet 6300C and its been working ever since I bought it (I had it for a few years already). But this past month my scanner has been acting really screwy. What I mean is after I scan one image I have to restart my computer to scan another or it will not work. When using Photoshop 7 or the scanning software that comes with the scanner I get a twain message that reads, "Could not open the twain source. Make sure there is a valid source for your scanner in the twain directory found in the windows directory". I have read the help section on HP's website and Googled solutions but nothing seems to work. Any help would be appreciated. Thanks!


  2. Hide this ad by registering as a member
  3. #2
    Join Date
    Sep 2005
    Posts
    3,430
    Thanks
    643
    Thanked 1,484 Times in 719 Posts
    I assume you've tried an uninstall/reinstall of the drivers?

  4. #3
    Join Date
    Mar 2005
    Location
    Bronx, NY
    Posts
    261
    Thanks
    0
    Thanked 0 Times in 0 Posts
    Quote Originally Posted by Flake
    I assume you've tried an uninstall/reinstall of the drivers?

    Thats the first thing I tried to do. When that did not work I read HP's FAQs and other help info nothing worked. Thanks though..

  5. #4
    Join Date
    Sep 2005
    Posts
    3,430
    Thanks
    643
    Thanked 1,484 Times in 719 Posts
    I've only done this with Canon scanners that were playing up but you could try this-

    go to C/Documents and Settings/Local Settings/ComputerName/Temp/ and look for a (possibly hidden) file called twain.mtx.
    If it's there, delete it, reboot and try again.

Similar Threads

  1. Scanner problems
    By OldNick in forum Art Discussions
    Replies: 7
    Last Post: May 15th, 2009, 07:47 PM
  2. Scanner problems - driving me insane!!!
    By 3v17c in forum Artist Lounge
    Replies: 1
    Last Post: August 16th, 2008, 08:55 AM
  3. Scanner?
    By n0ireclipse in forum Support
    Replies: 5
    Last Post: June 24th, 2007, 07:25 AM
  4. Art: Which scanner to buy?
    By miljenko in forum Fine Art
    Replies: 0
    Last Post: December 19th, 2006, 04:27 AM
  5. Replies: 7
    Last Post: November 17th, 2004, 12:50 PM

Members who have read this thread: 0

There are no members to list at the moment.

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  
Designed by The Coldest Water, we build the coldest best water bottles, ice packs and best pillows.