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They never gave me a CD key when I bought Alias from them... I call them and they tell me to get it from the reseller... the reseller tells me to get it from autodesk... neither wants to deal with me becasue they think I'm trying to scam a key from them. Online key generators wont work for it either... An hour and a half later all I have to show for it is a useless copy of Alias, a splitting headache from dealing with customer support people and a gaping hole in my bank account.
GAH! At least they have very tight anit-piracy measures, so tight people who buy the program proberly can't even use it.