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  1. #1
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    Unhappy Cintiq 13 HD, problems with fail pen touch!

    [Sorry for bad english]
    I have a Cintiq 13 HD DTK1300 and recently it has been presenting some problems.
    I have it for 4 years or a little more, at this moment it is presenting problems in the touch of the pen, for example, when using for a certain time the digital desk the touch begins to "fail" and the pen does not respond to the touch interrupting the dash, although it returns to normal after a short period of time, but the problem returns with intervals between good and bad operation!
    My operating system is Windows 7
    The model of my cintiq is DTK1300
    I use the Easy Paint Tool SAI 1 application
    I use a grip pen to draw
    Cintiq driver is 6.3.24 - 5

    I have some questions!
    What is the service life of a Cintiq HD?
    Is it possible for the touch system on the screen to result in some defect in the pen touch?
    Can the pen be defective?


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  3. #2
    Join Date
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    Hard to tell, just be aware that nowadays hardware rarely lasts longer than a couple of years...
    Grinnikend door het leven...

    Sketchbook Blog

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  5. #3
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    Usually it stays normal for a certain time, but with a few hours, the ringing starts to fail!
    :/
    Sad! Very sad!

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