Trouble Accessing?

[Black Spot]

If you're having trouble accessing Level Up as a paid member, please contact me with details of last payment date and length of subscription. New technology has been put in which should make this easier in the future, but may catch out a few current members.

[L!nK]

I'm having this problem right now. Can't access my level up threads. Or any thread at all at Level Up.
Well, I paid TWICE (yeah, my bad!), in february, for a 6 month subscription. I even asked here for a refund, but I did't have any answer. Could at least make it a whole year?

[Black Spot]

I've sorted you out for 6 months and I'm waiting for confirmation to get you the year.

[Hal Meteorite]

Hello.

I seem to be having a similar issue. All level-UP threads are locked.

Level-up 1 is still locked after buying an 6-month subscription. I have tried to contact you through paypal, just so you know that I have paid.

Is there a time-wait until I can view the first assignment?

[Black Spot]

Hi,

I've notified David as i don't have access to the paypal info, but you can watch the videos for Composition 1.1 and Color & Light 1.1 in Start. By the time you've done that and started on your assignment the Level up area should be available for posting.

[MurderByBlade]

Hi,

I have been unable get into the concept art workshop since I paid for the one month subscription on June 29. I have a Paypal receipt if you need further confirmation

Thanks

[Black Spot]

You're green so should be able to access even if just via the forum

[onslaught07]

Hello Black Spot I signed up for LevelUP account in September for two months, and I wanted to post an assignment today and my account says that I do not have a membership. I have paid and received the bill through paypal. Could my account be activated?

Thanks,
onslaught07

[Black Spot]

I'll have to do it when I get home from work. Or if you see David about on the forum, grab him in chat.

[pipermaru]

Hi Blackspot,I have trouble accessing the level up forum again..please help.

Thanks

[Black Spot]

pipermaru, you're sorted. Apologies for not getting to you earlier.

[John-Doe]

Hello there
I'd like to take part in the courses but can't due to the restricted payment using a creditcard via paypal - is there a possibility to just pay via the paypal money stash?
Thanks.

[Black Spot]

Can you email me via the contact us and Ill forward it on.

[TjiuWandi]

hi, is there something wrong with my account, i can open the levelup portal but can't open the levelup workshop thread, joined levelup for two month in 28Nov2015 via paypal.
the video is also blocked by my Internet Provider, so sad..., help me pls.
thanks,
wandi.

[Black Spot]

Tjui, you should be okay now.

[jamie777]

I sent David an email. I can't access the LU videos and assignments. I just get a blank page.

[Black Spot]

You should be able to access it all via the forum like here http://www.conceptart.org/forums/sho...e-Masters-quot

[M-Art-ter]

I heard about the server change which affected my ability to login. I can now login but I no longer have access to the level up videos on the forum. Please help.

[androsm]

Hi Blackspot, i´ve sent you a message yesterday but i can not access yet.

[Black Spot]

Okay - you should be able to access via the forum now. Scroll down the main page.

[illumina]

It says I'm a free member when I sign in. Please help. I chose one month subscription this time and used a different Paypal account than before. The payment for one month, 39 USD went through Friday September the 30th. However I haven't been able to access the Level Up portal.

[Black Spot]

Okay, don't panic. Email me at blackspot@conceptart.org with a screenshot of receipt (black out any thing you don't want exposed) and I'll deal with it.

[monwong91]

Hi, Black Spot!

I'm experiencing the same problem. I paid for 1 month but still can't get in (the system says I'm still on guest membership or something like that)

I went ahead and emailed you too with the details. Hope to hear from you soon.

[Black Spot]

All sorted

[anoleon]

Hi Blackspot,
Im having the same problem as monwong91. I have paid for my membership a few days ago (for the month level up membership), but it still says I am a guest user. I emailed you my reciept.

[Black Spot]

Sorted

[dkcartw]

Hi Black Spot
I too am having the same problem as the others. I joined the LevelUp workshop today using the monthly special paypal button and after joining I am still listed as a guest user. I will email you my receipt.
Any help you can give would be appreciated. Thanks

[Black Spot]

Sorted

[MIGS]

Same Here.

[Black Spot]

Email replied to