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  1. #1
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    May 2008
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    Trouble Accessing?

    If you're having trouble accessing Level Up as a paid member, please contact me with details of last payment date and length of subscription. New technology has been put in which should make this easier in the future, but may catch out a few current members.


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  3. #2
    Join Date
    Nov 2006
    Location
    Canoinhas, Brazil
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    Thanked 31 Times in 31 Posts
    I'm having this problem right now. Can't access my level up threads. Or any thread at all at Level Up.
    Well, I paid TWICE (yeah, my bad!), in february, for a 6 month subscription. I even asked here for a refund, but I did't have any answer. Could at least make it a whole year?

  4. #3
    Join Date
    May 2008
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    London
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  5. #4
    Join Date
    Jul 2015
    Location
    Australia
    Posts
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    3
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    Hello.

    I seem to be having a similar issue. All level-UP threads are locked.

    Level-up 1 is still locked after buying an 6-month subscription. I have tried to contact you through paypal, just so you know that I have paid.

    Is there a time-wait until I can view the first assignment?

  6. #5
    Join Date
    May 2008
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    Hi,

    I've notified David as i don't have access to the paypal info, but you can watch the videos for Composition 1.1 and Color & Light 1.1 in Start. By the time you've done that and started on your assignment the Level up area should be available for posting.

  7. #6
    Join Date
    Jun 2015
    Posts
    1
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    Hi,

    I have been unable get into the concept art workshop since I paid for the one month subscription on June 29. I have a Paypal receipt if you need further confirmation

    Thanks

  8. #7
    Join Date
    May 2008
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    London
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  9. #8
    Join Date
    Jan 2008
    Posts
    6
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    Hello Black Spot I signed up for LevelUP account in September for two months, and I wanted to post an assignment today and my account says that I do not have a membership. I have paid and received the bill through paypal. Could my account be activated?

    Thanks,
    onslaught07

  10. #9
    Join Date
    May 2008
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    I'll have to do it when I get home from work. Or if you see David about on the forum, grab him in chat.

  11. #10
    Join Date
    Jul 2014
    Location
    Singapore
    Posts
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    Hi Blackspot,I have trouble accessing the level up forum again..please help.

    Thanks

  12. #11
    Join Date
    May 2008
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  13. #12
    Join Date
    Apr 2011
    Location
    LE, Germany
    Posts
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    Thanked 26 Times in 14 Posts
    Hello there
    I'd like to take part in the courses but can't due to the restricted payment using a creditcard via paypal - is there a possibility to just pay via the paypal money stash?
    Thanks.
    - creativity is more like making love with your soul -

    >My sketchbook thread<
    >latest'n'finished stuff<

  14. #13
    Join Date
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  15. #14
    Join Date
    Nov 2014
    Location
    Jakarta
    Posts
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    Thanked 5 Times in 5 Posts
    hi, is there something wrong with my account, i can open the levelup portal but can't open the levelup workshop thread, joined levelup for two month in 28Nov2015 via paypal.
    the video is also blocked by my Internet Provider, so sad..., help me pls.
    thanks,
    wandi.

  16. #15
    Join Date
    May 2008
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    London
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  17. The Following User Says Thank You to Black Spot For This Useful Post:


  18. #16
    Join Date
    Sep 2014
    Posts
    4
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    2
    Thanked 0 Times in 0 Posts
    I sent David an email. I can't access the LU videos and assignments. I just get a blank page.

  19. #17
    Join Date
    May 2008
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    London
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  20. #18
    Join Date
    Mar 2014
    Posts
    14
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    0
    Thanked 3 Times in 3 Posts
    I heard about the server change which affected my ability to login. I can now login but I no longer have access to the level up videos on the forum. Please help.

  21. #19
    Join Date
    Oct 2009
    Location
    Valencia (Spain)
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    Thanked 8 Times in 8 Posts

    LevelUp WorkShop - 2 Mo- ConceptArt.org

    Hi Blackspot, i´ve sent you a message yesterday but i can not access yet.

  22. #20
    Join Date
    May 2008
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    London
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  23. #21
    Join Date
    Jan 2016
    Posts
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    3
    Thanked 1 Time in 1 Post
    It says I'm a free member when I sign in. Please help. I chose one month subscription this time and used a different Paypal account than before. The payment for one month, 39 USD went through Friday September the 30th. However I haven't been able to access the Level Up portal.

  24. #22
    Join Date
    May 2008
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    Okay, don't panic. Email me at blackspot@conceptart.org with a screenshot of receipt (black out any thing you don't want exposed) and I'll deal with it.

  25. #23
    Join Date
    Oct 2016
    Posts
    3
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    Hi, Black Spot!

    I'm experiencing the same problem. I paid for 1 month but still can't get in (the system says I'm still on guest membership or something like that)

    I went ahead and emailed you too with the details. Hope to hear from you soon.

  26. #24
    Join Date
    May 2008
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    London
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  27. #25
    Join Date
    May 2017
    Posts
    1
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    Hi Blackspot,
    Im having the same problem as monwong91. I have paid for my membership a few days ago (for the month level up membership), but it still says I am a guest user. I emailed you my reciept.

  28. #26
    Join Date
    May 2008
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    London
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  29. #27
    Join Date
    Oct 2006
    Posts
    2
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    0
    Thanked 0 Times in 0 Posts
    Hi Black Spot
    I too am having the same problem as the others. I joined the LevelUp workshop today using the monthly special paypal button and after joining I am still listed as a guest user. I will email you my receipt.
    Any help you can give would be appreciated. Thanks

  30. #28
    Join Date
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  31. #29
    Join Date
    Feb 2007
    Location
    New Jersey
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    Thanked 2 Times in 2 Posts
    Same Here.
    ”I am always doing things I can't do, that's how I get to do them.” -- Picasso.

  32. #30
    Join Date
    May 2008
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    London
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    Thanked 6,554 Times in 4,513 Posts

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