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  1. #211
    Join Date
    May 2008
    Location
    London
    Posts
    13,793
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    4,183
    Thanked 6,592 Times in 4,545 Posts


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  3. #212
    Join Date
    Jan 2011
    Posts
    77
    Thanks
    0
    Thanked 4 Times in 4 Posts
    Hi Black spot,
    I have contacted the support team but have not heard back yet, i paid for level up to continue my progress and i am still locked out. could you please help out with this one, thank you
    Aim for the moon. If you miss, you may hit a star.

  4. #213
    Join Date
    May 2008
    Location
    London
    Posts
    13,793
    Thanks
    4,183
    Thanked 6,592 Times in 4,545 Posts

  5. #214
    Join Date
    Jan 2011
    Posts
    77
    Thanks
    0
    Thanked 4 Times in 4 Posts
    Sent Thank you very much
    Aim for the moon. If you miss, you may hit a star.

  6. #215
    Join Date
    Aug 2017
    Posts
    1
    Thanks
    0
    Thanked 0 Times in 0 Posts
    Hi there Black Spot,
    I have sent an email to the support since I've paid the Level Up, but still have not access to it. And I got no answer til now. Thank you

  7. #216
    Join Date
    May 2008
    Location
    London
    Posts
    13,793
    Thanks
    4,183
    Thanked 6,592 Times in 4,545 Posts

  8. #217
    Join Date
    Apr 2017
    Location
    unknown
    Posts
    1
    Thanks
    0
    Thanked 0 Times in 0 Posts
    I just bought the 2 month subscription to LevelUp and I still have no access

  9. #218
    Join Date
    May 2008
    Location
    London
    Posts
    13,793
    Thanks
    4,183
    Thanked 6,592 Times in 4,545 Posts

  10. #219
    Join Date
    Sep 2017
    Posts
    8
    Thanks
    0
    Thanked 0 Times in 0 Posts
    Subscribed yesterday for the 1 month thing. Payment went through paypal. Still locked out of everything. Help

  11. #220
    Join Date
    May 2008
    Location
    London
    Posts
    13,793
    Thanks
    4,183
    Thanked 6,592 Times in 4,545 Posts

  12. #221
    Join Date
    Jul 2015
    Location
    Australia
    Posts
    7
    Thanks
    3
    Thanked 0 Times in 0 Posts
    Hello

    I think there is a problem with your system. I have just received an email about an recurring subscription, which have not agreed to or used. Please check my account and cancel this active subscription as there is n option for me to do so.


    I do plan to come back to conceptart at some point in the future when I am not juggling so many things at once.

  13. #222
    Join Date
    Jul 2015
    Location
    Australia
    Posts
    7
    Thanks
    3
    Thanked 0 Times in 0 Posts
    Yeah, this subscription should have stopped a long time ago, but seems to have kept reoccurring, lucky i wasn't charged anything!

    have a good day

  14. #223
    Join Date
    Mar 2012
    Location
    Varna, Bulgaria
    Posts
    17
    Thanks
    4
    Thanked 0 Times in 0 Posts
    Hello, I paid my subscription yesterday and still don't have access to the Level Up forums. What can I do?

  15. #224
    Join Date
    May 2008
    Location
    London
    Posts
    13,793
    Thanks
    4,183
    Thanked 6,592 Times in 4,545 Posts
    Hi. Please send a screenshot of your paypal receipt to the contact us email at the bottom of the forum.

  16. #225
    Join Date
    Aug 2017
    Posts
    1
    Thanks
    0
    Thanked 0 Times in 0 Posts
    I subscribed yesterday, and sent an email out about this issue. I can't access the level up portal, it tell me i need to become a member... help!

  17. #226
    Join Date
    May 2008
    Location
    London
    Posts
    13,793
    Thanks
    4,183
    Thanked 6,592 Times in 4,545 Posts

  18. #227
    Join Date
    Mar 2011
    Posts
    22
    Thanks
    0
    Thanked 0 Times in 0 Posts
    Hello!
    I subscribed for one moth of Level Up! yesterday and still cannot access the forums or the portal.
    Would you like me to send a screenshot of the PayPal receipt to the "contact us" Email?

  19. #228
    Join Date
    May 2008
    Location
    London
    Posts
    13,793
    Thanks
    4,183
    Thanked 6,592 Times in 4,545 Posts

  20. #229
    Join Date
    Mar 2017
    Posts
    1
    Thanks
    0
    Thanked 0 Times in 0 Posts
    Hi,

    I just realized I never got this issue resolved either. I've been paying since March 26 2017. Can someone help me out, I can provide proof of purchase via my Paypal statements. Thank you in advanced for your assistance.

  21. #230
    Join Date
    May 2008
    Location
    London
    Posts
    13,793
    Thanks
    4,183
    Thanked 6,592 Times in 4,545 Posts

  22. #231
    Join Date
    Nov 2006
    Posts
    9
    Thanks
    0
    Thanked 0 Times in 0 Posts
    I paid for my subscription 2 days ago and it won't let me access the workshop. It says I'm still guest status.

  23. #232
    Join Date
    May 2008
    Location
    London
    Posts
    13,793
    Thanks
    4,183
    Thanked 6,592 Times in 4,545 Posts

  24. #233
    Join Date
    Feb 2014
    Posts
    1
    Thanks
    0
    Thanked 0 Times in 0 Posts
    I have had a level up subscription that I have paid for for 3 years. However I have not been able to access that portion of the website. I have tried to contact people multiple times without success. Can anybody please help me?

  25. #234
    Join Date
    May 2008
    Location
    London
    Posts
    13,793
    Thanks
    4,183
    Thanked 6,592 Times in 4,545 Posts

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