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  1. #61
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    Hi,

    Yesterday I purchased a one month subscription to the Level Up Level 1 program but I can't access that part of the forums because I don't have the proper permissions. I tried logging in with my Learn account information but that wouldn't even log me into the forums. This isn't too much of a pressing issue because I was planning on doing the Composition 1.1 pre course, but I would like to get it sorted out so I can jump into the courses I am paying for with the subscription. It might be that it just takes a couple days to verify or whatever, and that's fine. Thanks so much for your help!

    --K. Thurman


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  3. #62
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  4. #63
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    Thank you so much! That was very quick.

  5. #64
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    Hello! I bought a 4 month pass a couple weeks ago, but haven't gotten any critiques or access to the level up forums. I was guessing I was supposed to finish 1.1 first, but... still no access. Help?
    "much quote such artsy"

  6. #65
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  8. #66
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    Thank you very much!
    "much quote such artsy"

  9. #67
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  10. #68
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    If your having issues, you can also email me directly at daveaite@gmail.com - I usually fix any issues within 12 hours.
    Chief Technology Officer of ConceptArt.org




  11. #69
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    hello, I was charged with a 2 months subscription on the 15th......
    I did not request a renewal and I canceled the renewal from the website about a month ago or so.......I did not expect this payment and I do not intend to use the subscription as I am currently very busy with work and university application.......
    Please cancel the payment because it will mess up my bank balance......
    Thanks.....

  12. #70
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  13. #71
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    Quote Originally Posted by obiobi8 View Post
    hello, I was charged with a 2 months subscription on the 15th......
    I did not request a renewal and I canceled the renewal from the website about a month ago or so.......I did not expect this payment and I do not intend to use the subscription as I am currently very busy with work and university application.......
    Please cancel the payment because it will mess up my bank balance......
    Thanks.....
    The subscription is on your side from inside of Paypal as well as you can cancel it through our side:
    https://www.paypal.com/gb/webapps/helpcenter/helphub/article/?solutionId=FAQ2145&topicID=&m=ARA
    Chief Technology Officer of ConceptArt.org




  14. #72
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    Hello.

    I seem to be having some issues.

    Level-up 1 is still locked after buying 6 month subscription. I tried to contact you through paypal, just so you know that I have paid. Is there a time wait until I can view the first assignment?

  15. #73
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  17. #74
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    Thank you Black Spot, for forwarding my issue.

    I am still waiting for the Workshop to be unlocked.

  18. #75
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    Hello. It has been a week and I still do not have access to levelup. Here is the Paypal info for proof.
    Name:  Paypal.jpg
Views: 591
Size:  79.7 KB
    Last year, I had tried one month Conceptart.org and I liked what I had seen. But this wait is a bit unusual. Any updates on my issue would be appreciated.

  19. #76
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  20. #77
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  22. #78
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    Quote Originally Posted by Black Spot View Post
    Ok you're sorted. The dates will be added later.
    Fixed.
    Chief Technology Officer of ConceptArt.org




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  24. #79
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    Thank you for the help. =)

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