our team members were still inexperienced in dealing with a difficult freelancer and we admitting that we handled that situation poorly, although working with that artist which he doesn't respect our time and our projects, and had extremely poor business & communication practices, however we should have dealt with him in a more calm & composed manner.
Perhaps you should just remove this part from your apology?.... it sounds as if you are still accusing the artist even though you had to fire your own employee due to their conduct. I myself got hateful pm's from your employee. The artist in question has worked for many other companies without any incidences. Only your fired employee seemed to have issues.
[...]and it was done by one of our project managers who left our employment and doesn't work with us anymore, so you can't judge the entire organization for the action of one manager!
I certainly can, since you are the people who hired that deranged lunatic and kept him on a long enough leash to start an online smear campaign (albeit one that backfired) against a fellow artist. Such behaviour is quintessentially unprofessional. That you're "reacting" to this so long after the fact also doesn't speak to the credibility of your "apology". Has the artist in question received reparations for being smeared? Has he received an official apology from your company? It sounds to me like you're still blaming the artist, you're just sorry for yourselfves that you got bad press.
Actions speak louder than words, and so far what I've seen from you is one completely deranged employee, the complete failure to take action while that all was happening, and a public "apology" that still seems to blame the artist who was the target of the outrage in the first place.
it was done by one of our project managers who left our employment and doesn't work with us anymore, so you can't judge the entire organization for the action of one manager!
Also to add on what Benedikt said, it's like lying; if people find out that someone has lied once, it puts everything what they say into suspicion because there's no guarantee they wouldn't do it again.
Your professional image was put into question then, so if you allowed actions like that happen once, how likely is it that you will allow it again?
Of course in most hopeful situation you have learned from this and it will not happen again, however considering the original issue was someone putting all the blame on someone elses shoulder, and now you're doing this AGAIN by basically putting all the blame to that one manager. Except you are not even blaming him because by your words, it was "passion flying everywhere", rather than obnoxious, rude and highly unprofessional behavior, but a the same breath go on about how the artist lacked respect and did things poorly, because why not continue doing the same that got people to judge your studio in the first place.
If you acknowledge that you were young, enthusiastic and inexperienced, you might want to take into consideration that it's also possible dealing with the artist was difficult because YOU were difficult customers without realizing it. And even if you're 100% super-duper sure you were great, remember that anyone capable of critical thought will still be skeptical of that.
Last edited by TinyBird; May 31st, 2014 at 06:16 AM.
so a little bit of googling has shown up some interesting things.... To the OP of Vexel Studios, if you have indeed fired this previous person you may want to contact them as it appears they are still listed as working for you.
although working with that artist which he doesn't respect our time and our projects, and had extremely poor business & communication practices, however we should have dealt with him in a more calm & composed manner.
I would be very concerned if I was offered to work for you. My thinking is that if there be any disagreements that you want to run a dirty campaign about one (maybe not public but spread rumors about one to other companies). continues to do so with this one artist
Oh wow, a smear campaign? really now? 1st off that is not my thread on that forum, never even heard about it. 2nd I am not smearing your studio at all. I'm pointing out that the employee you stated you fired, is still going around posing as an employee of vexel studios. Surely you should be contacting this person to ask them to stop as it was their actions that caused these issues?
Last edited by kidult; June 1st, 2014 at 03:37 AM.
I saw my site was getting hits from this thread and I wondered why. Low and behold Vexel Studios is trying to accuse me of being multiple people! I've already addressed Vexel's Studios ludicious accusations against myself and kidult. You can see that kidult and I are not the same person!
I was trying my best to give Vexel Studios the opportunity to explain themselves and clarify the situation, but they don't know to handle tough questions without responding aggressively. They linked to our conversation at Webcomic Underdogs above, but here it is again in case you want to see just how delusional Vexel Studios is being (they chime in on the second page of the conversation): http://webcomicunderdogs.com/forum/f...-and-its-reps/
Now I'm starting to think kidult and I have to search the Deviant Art forums to make sure Vexel Studios isn't spreading more false accusations about us or anyone else....
We feels that we are not on a trial here by any means, therefore we are not obligated to respond...
You are on trial. You know this or you would not have posted this explanation for behavior that has obviously cost you credibility in the artistic community. This is the court of freelance artists and a negative verdict prohibits you from consistently hiring above a certain skill level. Sure you can just brush it off as you seem inclined, yet that won't make it go away.
You need to convince people that you're as great as you keep saying. Honestly requiring unpaid art tests doesn't help you on that score.
Okay I just did a quick google search on VexelStudios and the results are not pretty. If you are interested in continued existence I suggest you abandon this name, its pretty much spoiled to both freelancers and clients alike.
There's nothing you can't be if you only Smurf hard enough!
- PAPA SMURF
we have a very limited experience in dealing with freelancers, especially bad ones,
Ok, you REALLY should understand that it's hard for people to take your apologies as sincere ones when you basically use all of your apologies to also badmouth the artist at the same time because you just continue doing what you were apologizing for, which has been pointed out multiple times.
so I've been getting pm's from "vexelstudios" asking what I'm bad mouthing them the whole time... somewhat more civil than the pm from the previous cock up.... still not apologizing for bad-mouthing the artist and for accusing me of a smear campaign. I did however get this:
Re: Dear Mr. kidult
Actually Mr. Yassen is not an employee with our organization anymore and we didn't lie about that, we didn't want to explain ourselves in a public forum, but we are willing to explain as long these following details will remain private between us:
Mr. Yassen did help us create most of the pages & profiles on several website a while back (he even created our online website and online presence), you can tell however that he's using our old brand for all of these websites, we have changed our brand slightly from that time (our current X is a little different now)
We are little short-handed at the moment, but we are working on updating our online presence and regaining control of these pages, we will get around fixing these pages.
All we can say is that we are sorry that we made a mistake and things turned our ugly, we are trying to made amends now, and we can't force you to work with us if you don't want to.
But we were hoping that you at least please stop posting bad things about us.
We are sorry that you want to continue with this path Mr. kidult, because we think that you might cause yourself more harm than good when you published our private message on these forums, Since we doubt that many future employers will look favorably at your post, and still wants to pursuit a meaningful freelancing work with you.
yup sure thing buddy....I imagine hundreds of potential employers are reading this thread right now....
also when working with actual real clients and companies you'l sign a NDA. A law binding document. And seeing as I have done fuck all work for you, I don't see why I shouldnt post this. And once again you refuse to address the issues at hand and instead attack...
So you disregarded my advice about retaliating? That again was not an apology as TinyBird has pointed out. I notice in a number of places you state the original problem was years ago - October 2013 is even a year. No one can see what you're about on your website as you are required to log in - great way to sell yourself. You're not great at explaining yourself anywhere on the net.
This is the apology I feel VS needs to give out in multiple communities:
Dear artists and art enthusiasts,
We (I) have made many considerable errors in judgement since last October. We (I) were out of line when we (I) accused the artist in question of being unprofessional and doing bad work. Our (my) attempt to destroy the artist's reputation in multiple communities through multiple threads was exceedingly unprofessional and uncalled for and we (I) are very sorry.
Additionally, we (I) apologize for being overly defensive, unjustly argumentative, and accusing multiple members of being one person while spreading derogatory false accusations about those members. We (I) still have a lot to learn about this industry and we (I) want to do our best to set things right.
We (I) do not intend to change the name of Vexel Studios because we (I) need to take full responsibility for our (my) actions and show people that we (I) have grown from this experience, rather than hide from it.
Again, we (I) are deeply sorry for the issues we (I) have started.
Thank you for your time,
This would be a reasonably nice apology....but it won't happen. Not unless it's followed with something like- "but we were dealing with a bad artist."