our team members were still inexperienced in dealing with a difficult freelancer and we admitting that we handled that situation poorly, although working with that artist which he doesn't respect our time and our projects, and had extremely poor business & communication practices, however we should have dealt with him in a more calm & composed manner.
Perhaps you should just remove this part from your apology?.... it sounds as if you are still accusing the artist even though you had to fire your own employee due to their conduct. I myself got hateful pm's from your employee. The artist in question has worked for many other companies without any incidences. Only your fired employee seemed to have issues.
[...]and it was done by one of our project managers who left our employment and doesn't work with us anymore, so you can't judge the entire organization for the action of one manager!
I certainly can, since you are the people who hired that deranged lunatic and kept him on a long enough leash to start an online smear campaign (albeit one that backfired) against a fellow artist. Such behaviour is quintessentially unprofessional. That you're "reacting" to this so long after the fact also doesn't speak to the credibility of your "apology". Has the artist in question received reparations for being smeared? Has he received an official apology from your company? It sounds to me like you're still blaming the artist, you're just sorry for yourselfves that you got bad press.
Actions speak louder than words, and so far what I've seen from you is one completely deranged employee, the complete failure to take action while that all was happening, and a public "apology" that still seems to blame the artist who was the target of the outrage in the first place.
it was done by one of our project managers who left our employment and doesn't work with us anymore, so you can't judge the entire organization for the action of one manager!
Also to add on what Benedikt said, it's like lying; if people find out that someone has lied once, it puts everything what they say into suspicion because there's no guarantee they wouldn't do it again.
Your professional image was put into question then, so if you allowed actions like that happen once, how likely is it that you will allow it again?
Of course in most hopeful situation you have learned from this and it will not happen again, however considering the original issue was someone putting all the blame on someone elses shoulder, and now you're doing this AGAIN by basically putting all the blame to that one manager. Except you are not even blaming him because by your words, it was "passion flying everywhere", rather than obnoxious, rude and highly unprofessional behavior, but a the same breath go on about how the artist lacked respect and did things poorly, because why not continue doing the same that got people to judge your studio in the first place.
If you acknowledge that you were young, enthusiastic and inexperienced, you might want to take into consideration that it's also possible dealing with the artist was difficult because YOU were difficult customers without realizing it. And even if you're 100% super-duper sure you were great, remember that anyone capable of critical thought will still be skeptical of that.
Last edited by TinyBird; May 31st, 2014 at 06:16 AM.
so a little bit of googling has shown up some interesting things.... To the OP of Vexel Studios, if you have indeed fired this previous person you may want to contact them as it appears they are still listed as working for you.
although working with that artist which he doesn't respect our time and our projects, and had extremely poor business & communication practices, however we should have dealt with him in a more calm & composed manner.
I would be very concerned if I was offered to work for you. My thinking is that if there be any disagreements that you want to run a dirty campaign about one (maybe not public but spread rumors about one to other companies). continues to do so with this one artist
Oh wow, a smear campaign? really now? 1st off that is not my thread on that forum, never even heard about it. 2nd I am not smearing your studio at all. I'm pointing out that the employee you stated you fired, is still going around posing as an employee of vexel studios. Surely you should be contacting this person to ask them to stop as it was their actions that caused these issues?
Last edited by kidult; June 1st, 2014 at 03:37 AM.
I saw my site was getting hits from this thread and I wondered why. Low and behold Vexel Studios is trying to accuse me of being multiple people! I've already addressed Vexel's Studios ludicious accusations against myself and kidult. You can see that kidult and I are not the same person!
I was trying my best to give Vexel Studios the opportunity to explain themselves and clarify the situation, but they don't know to handle tough questions without responding aggressively. They linked to our conversation at Webcomic Underdogs above, but here it is again in case you want to see just how delusional Vexel Studios is being (they chime in on the second page of the conversation): http://webcomicunderdogs.com/forum/f...-and-its-reps/
Now I'm starting to think kidult and I have to search the Deviant Art forums to make sure Vexel Studios isn't spreading more false accusations about us or anyone else....