Why can't I open a JPG in Painter8?

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Thread: Why can't I open a JPG in Painter8?

  1. #1
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    Why can't I open a JPG in Painter8?

    Can you please help? I just installed Painter 8 yesterday, and messed around with one of my jpgs. Today I tried to open a different jpg, and Painter just shutsdown. The only one that will open, is the the jpg I was working on yesterday.
    Is it something that needs changed in Settings, or resolution problems, or what? I can't find anything describing this problem.
    Any help is greatly appreciated.
    Thanks

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  3. #2
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    Hi,

    I don't know if this will help, but it's worth trying:

    If your JPG image is down too far in the folder structure, move it up nearer the system's root directory. For instance, if the image is here:

    C:/folder
    ......folder
    .........folder
    ............folder
    ...............folder containing JPG

    Move it up to:

    C:/folder containing JPG

    ... or

    C:/folder
    ......folder contining JPG

    Also read the thread named:


    Keeping Painter 6, Painter 7, and Painter 8 Running Smoothly

    Please do not PM me with Painter questions. Instead, post them here where everyone can benefit from them. Thanks!

    Jinny Brown
    Visit PixelAlley.com
    and The PainterFactory
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