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  1. #1
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    No screen

    I am not showing any screen yet! I am at the required link and nothing shows...

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  3. #2
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    It sais windows can't open the file!!! What do I do?

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  5. #4
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    hmm....hold on...ill get you with our IT guy.

    Try another browser maybe...

    brb


    j

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  6. #5
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    Just cant get it! It seems that I'll have to get it on demand.....

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  7. #6
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  8. #7
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    can you take a screenshot of what is happening?

    Also include all your system specs.


    Jason

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  9. #8
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    You are the only one out of everyone with this issue. Sorry....can you tell me what all your system specs are including speed, ram, video card etc...any info. Also which browsers you are using.

    It works for everyone so far, on both mac and pc...and Im on wifi. We are looking at this right now. Plz let me know.


    Jason

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    hi Stathis.
    Elluminate requires that Java be installed

    http://java.com/en/download/index.jsp

    once you've installed that you should be able to join in!

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  11. #10
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    installed it successfuly but i get a window saying 'unable to launch application'....

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  12. #11
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    Jason, these are my specs:

    Intel Core 2 Duo P7350
     4 GB (2x2 GB) DDR2
     500 GB SATA
     17'' WXGA CrystalBrite
     DVD-DL
     NV GeForce GT 130M
     4x USB 2.0 ports,1x Consumer infrared (CIR) port,1x
    external display (VGA) port,1x Headphones/speaker/lineout
    jack with S/PDIF support,1x Microphone-in jack,1x
    Line-in jack,1x Modem (RJ-11) port ,1x Ethernet (RJ-45)
    port ,1x DC-in jack for AC adapter
     6 Cell Li-Ion Battery pack
     LAN 10/100/1000, Modem 56K, Wireless
     410 (W) x 286 (D) x 35/41.5 (H) mm

    Internet Explorer, Mozila Firefox, Google Chrome

    Hope we can figure this out 'cause I'd hate to miss out on future live streams... Thanks

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  13. #12
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    thank you zack

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  14. #13
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    stath, we will check with tech support. I am not sure what the problem is as we have not had it before with anyone else. we will get it taken care of.

    please email zack directly at larazaATmassiveblack.com and he can assist you.

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  15. #14
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    i had that same problem i just used a different browser (firefox) and it worked for me

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