Cintiq 12WX: Scratches easily, like the others.
I sent away my Cintiq12WX for repairs a month or two ago. And I recently got it back. The reason I sent it off was because it had numerous scratches on the surface, which not only looked bad, but also affected the quality of my linework.
I've had it back for several weeks now, and I've been FANATICAL about keeping it scratch free. I bought a "smudge guard" glove, kept my nails trimmed right down to the quick, and haven't worn any watches, jewellery, or anything. I wipe the screen before and after each use with a smooth, damp cloth. WHen I'm NOT using it, I cover the screen with a soft cloth so dust doesn't collect. I even clean the nibs before each use.
And yet, just a few weeks after normal use... there it is. A scratch in the middle of the screen, vertical, about a half centimetre in length. That may seem tiny, but it's in an area I use a lot when drawing, and I can feel it plain as day every time my pen travels over it.
I will be extremely annoyed if the next Cintiq model is made of acrylic again, instread of actual glass. I've had it up to here, and I'd honestly rather use a ZAGG Invisible Shield screen protector, with the "sticky" surface rather than scratch my screen up WITH THE PEN.
Are there any other precautions I ought to take when using my Cintiq in order to prevent scratches? And furthermore, are there any invisible shield users who can describe their experience? I assume there's no way to actually get rid of the scratch without sending it away for another month.
At least it wasn't as bad as the 21UX though. That thing scratched more easily than wax.
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