Gallery thumbnail problem.

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  1. #1
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    Gallery thumbnail problem.

    When I go to the admin page of my gallery and I try to change the main thumbnail, the old one stayes there. I am using an image that is smalled than 800x800 and than 200kb, and I tried with different browsers. No luck. I could do it in past and now it is not working. I tried with other images too, but no way. I hope someone can help me

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  3. #2
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    Hmm, I don't know exactly what the problem is. Sometimes it takes awhile for the new thumbnail to show up. Have you cleared your cache?

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  4. #3
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    Thanks for your answer Emily. Yes I did clear the cache and it didn't help I tried again, but still no luck.

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  5. #4
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    I am having the same problem:

    I have uploaded a new image for my thumbnail and the old thumb is still showing. However, if I click on it to edit it, the large image shown (the one with the crop tool) is the new image.

    Any updates on the problem?

    Thanks!!

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  6. #5
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    Too bad this problem is not going away. I keep trying (using different browsers too) but there is no way to change the thumbnail anymore.. it would be interesting to know if someone is able of doing it at the moment.

    Can anyone kindly try changing his gallery thumbnail and report if it is working?

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  7. #6
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    I've been trying for 3 days with no luck. I can understand why it is not a high priority problem since it doesn't affect the forum. It's just too bad my thumbnail isn't very eye-catching right now and no longer reflects my updates :/

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  8. #7
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    I'm sorry about this. I don't know if it's broken or what. I don't know what to do to fix it, but I do know that Jason is trying to hire or has hired a programmer to work on this stuff. Thanks for being patient.

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  10. #8
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    Emily, thanks for keeping us informed. Comunication is a big plus for a community, and it feels reassuring that behind the site we can finds kind people like you

    Let's wait and see

    A

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  11. #9
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    I can't change mine either. This is very frustrating since it's the forum thumbs which act as the window to the soul so to speak.

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  12. #10
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    I also can't figure out how to do the thumbs for my gallery. A little instruction would help. Thanks.

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  13. #11
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    The thumb for your gallery or the thumbs for your other images?

    On the "Edit Gallery" page, there are two places:
    "Create Main Gallery Thumbnail"
    "Create Thumbnails and Upload Gallery Images"

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  14. #12
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    Quote Originally Posted by emily g View Post
    The thumb for your gallery or the thumbs for your other images?

    On the "Edit Gallery" page, there are two places:
    "Create Main Gallery Thumbnail"
    "Create Thumbnails and Upload Gallery Images"
    Let's start with the gallery thumb. How do I change the gallery thumb I have now? What are the steps?

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  15. #13
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    Here's the thumb I want to upload for my gallery. Btw thanks for your help Emily.

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  16. #14
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    Ok, people have been reporting some problems with uploading the main gallery thumbnail, but give it a shot and see if it works.

    Under "Create Main Gallery Thumbnail" hit the "Browse" button. Find where you have saved your thumbnail and select it. Then hit "Upload."

    You will be given the opportunity to choose what part of the image you want to be the thumbnail--drag across the image to draw a box on the part you want.
    You will probably draw the box over your entire image, since it looks like you want the whole thing to be your thumbnail. There is probably a button like "Accept" or "Create Thumbnail" (I don't remember exactly). Hit the button after you are satisfied with the box you have drawn.

    I'm writing this partly from memory, since it's awhile since I uploaded my thumbnail, but give it a try and tell me if it works.

    Note: to actually have your gallery show up in the main gallery list, you will need to upload at least two gallery images and write something for your bio as well.

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  18. #15
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    I tried again and still no luck. Beside that, there's a new problem : galleries are not showing at all anymore, meaning that after i click on "gallery" link the page loads but I can see no thumbnails at all (only my "edit gallery" link is appearing eventually).

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  19. #16
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    I managed to create a gallery thumb by cropping my image in ps first so that what I wanted to show was in the upper left corner. It's not a very clear image but it's better than what I had.

    edit: Got it saved but not showing in the main gallery thumb page (emptied cache and refreshed twice). Losing patience.

    Last edited by Brynmr; March 27th, 2009 at 10:16 AM.
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  20. #17
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    To get the gallery thumbnails to show, you have to click on one of the links ("Random," "Best of," etc.). Not all of the links are working for me, but some of them work.

    Brynmr, I can see your gallery here:
    http://www.conceptart.org/index.php?...nmr&cat=viewed

    So it looks like at least you were able to create it. As I said, we have been having problems with the main gallery thumbnails.

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  21. #18
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    Quote Originally Posted by emily g View Post
    To get the gallery thumbnails to show, you have to click on one of the links ("Random," "Best of," etc.). Not all of the links are working for me, but some of them work.

    Brynmr, I can see your gallery here:
    http://www.conceptart.org/index.php?...nmr&cat=viewed

    So it looks like at least you were able to create it. As I said, we have been having problems with the main gallery thumbnails.
    I tried that but my thumb isn't showing up. I can see my gallery too but how would anyone else see it if they don't know it's there.

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  22. #19
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    Well, hopefully we'll get it fixed soon. You can still send people the direct link if you want to show them your gallery.

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  23. #20
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    Quote Originally Posted by emily g View Post
    Well, hopefully we'll get it fixed soon. You can still send people the direct link if you want to show them your gallery.
    ok thanks

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  24. #21
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    I'm going to the Dallas workshop, so I might not be around to reply to this thread for awhile. Thanks for being patient guys, and I'll talk to Jason about the galleries and see what the plan is for making things run smoothly.

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  25. #22
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    thanks Emily

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  26. #23
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    Just to chime in... my initial gallery thumbnail worked fine, but I'd like to change it, and that's not working. After hitting "gen new thumb" it does nothing... stays with the old thumb.

    "Change is a virtue my friend... if you want to escape, all you have to do is make up your mind."
    John Cale / Bob Neuwirth


    Here be SKETCHIES...

    www.ccthrom.com
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  27. #24
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    CCThrom : yes that's the problem indeed, it is not allowing us to change the thumb.

    By the way, it is a week or so that I can't access any gallery, I mean, when I go to gallery page I see no thumbnails, only the popup link to edit mine is present.

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  28. #25
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    Yeah, to get the gallery thumbnails to show, you have to click on one of the links ("Best of," etc.). Not all of the links are working for me, but some of them work.

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  29. #26
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    Any news about gallery problems, Emily? Thumbnails are still not showing when I go to gallery page (only the "edit your gallery" popup shows) and I still can't change the main thumbnail for the gallery.

    I hope you can fix it soon

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  30. #27
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    Hi, I left a post for Jason about it in this thread:
    http://www.conceptart.org/forums/sho...d.php?t=156784

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  31. #28
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    Thanks Emily, I post it there too, since the problem is still here

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  32. #29
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    I can now view the gallery and I also changed main thumbnail no problem but I am having problems updating my images in my account everytime I upload an image it adds 2 of the same image and I cant save my account information.

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  33. #30
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    I just tried and I still can't change the main thumbail for the gallery

    EDIT : I tried with Opera, Internet Explorer 7, Firefox and Safari for Windows. No luck.

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