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  1. #1
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    Gallery thumbnail problem.

    When I go to the admin page of my gallery and I try to change the main thumbnail, the old one stayes there. I am using an image that is smalled than 800x800 and than 200kb, and I tried with different browsers. No luck. I could do it in past and now it is not working. I tried with other images too, but no way. I hope someone can help me


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  3. #2
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    Hmm, I don't know exactly what the problem is. Sometimes it takes awhile for the new thumbnail to show up. Have you cleared your cache?

  4. #3
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    Thanks for your answer Emily. Yes I did clear the cache and it didn't help I tried again, but still no luck.

  5. #4
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    I am having the same problem:

    I have uploaded a new image for my thumbnail and the old thumb is still showing. However, if I click on it to edit it, the large image shown (the one with the crop tool) is the new image.

    Any updates on the problem?

    Thanks!!

  6. #5
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    Too bad this problem is not going away. I keep trying (using different browsers too) but there is no way to change the thumbnail anymore.. it would be interesting to know if someone is able of doing it at the moment.

    Can anyone kindly try changing his gallery thumbnail and report if it is working?

  7. #6
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    I've been trying for 3 days with no luck. I can understand why it is not a high priority problem since it doesn't affect the forum. It's just too bad my thumbnail isn't very eye-catching right now and no longer reflects my updates :/

  8. #7
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    I'm sorry about this. I don't know if it's broken or what. I don't know what to do to fix it, but I do know that Jason is trying to hire or has hired a programmer to work on this stuff. Thanks for being patient.

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  10. #8
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    Emily, thanks for keeping us informed. Comunication is a big plus for a community, and it feels reassuring that behind the site we can finds kind people like you

    Let's wait and see

    A

  11. #9
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    I can't change mine either. This is very frustrating since it's the forum thumbs which act as the window to the soul so to speak.

  12. #10
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    I also can't figure out how to do the thumbs for my gallery. A little instruction would help. Thanks.

  13. #11
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    The thumb for your gallery or the thumbs for your other images?

    On the "Edit Gallery" page, there are two places:
    "Create Main Gallery Thumbnail"
    "Create Thumbnails and Upload Gallery Images"

  14. #12
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    Quote Originally Posted by emily g View Post
    The thumb for your gallery or the thumbs for your other images?

    On the "Edit Gallery" page, there are two places:
    "Create Main Gallery Thumbnail"
    "Create Thumbnails and Upload Gallery Images"
    Let's start with the gallery thumb. How do I change the gallery thumb I have now? What are the steps?

  15. #13
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    Here's the thumb I want to upload for my gallery. Btw thanks for your help Emily.

  16. #14
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    Ok, people have been reporting some problems with uploading the main gallery thumbnail, but give it a shot and see if it works.

    Under "Create Main Gallery Thumbnail" hit the "Browse" button. Find where you have saved your thumbnail and select it. Then hit "Upload."

    You will be given the opportunity to choose what part of the image you want to be the thumbnail--drag across the image to draw a box on the part you want.
    You will probably draw the box over your entire image, since it looks like you want the whole thing to be your thumbnail. There is probably a button like "Accept" or "Create Thumbnail" (I don't remember exactly). Hit the button after you are satisfied with the box you have drawn.

    I'm writing this partly from memory, since it's awhile since I uploaded my thumbnail, but give it a try and tell me if it works.

    Note: to actually have your gallery show up in the main gallery list, you will need to upload at least two gallery images and write something for your bio as well.

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  18. #15
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    I tried again and still no luck. Beside that, there's a new problem : galleries are not showing at all anymore, meaning that after i click on "gallery" link the page loads but I can see no thumbnails at all (only my "edit gallery" link is appearing eventually).

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