Store order never sent, no requests for info responded to.
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Thread: Store order never sent, no requests for info responded to.

  1. #1
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    Store order never sent, no requests for info responded to.

    Hey everyone,
    First of all I want to say that I hate to even make this a post. However, I have written 5 emails and sent 2 PMs over the last 3 weeks, and have yet to get a response. I placed an order about 3 months ago for the t-shirt and calendar combo. I have the receipt and my visa card WAS charged, yet I have not received any message about shortages and have yet to receive ANYTHING. I am posting this here as a last resort. I love this website and its members, but feel that this is the only way I will find out what has happened.

    Thank you very much,
    Nevolved

    Again, apologies to everyone, it hurts to show Conceptart.org in a bad light.

    Last edited by nevolved; October 6th, 2007 at 08:51 PM.
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  2. #2
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    wow
    i also wrote an email to the shop some weeks ago and did not get any answer back.
    but i only wanted to confirm shipping times (a friend was in the US for some weeks, could have saved allot of shipping money) nothing as serious as your concern.
    hope this gets resolved for you!

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  3. #3
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    Not sure who you PM'ed but alot of the head honchos get ALOT of communication traffic, and thus alot probably gets looked over, but posting here was probably a good idea. Though I agree, I hate to hear it and I'm sure it will be addressed very promptly.

    You might want to change the title to

    "MB Shirt not received, help!!!"

    I over looked this thread a few times (yes, in only a few hours) because I thought it was something stupid or spam...

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  4. #4
    Jason Manley's Avatar
    Jason Manley is offline Administrator Level 17 Gladiator: Spartacus' Dimachaeri
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    I will check into this. Plz be patient. I will have Lesta get in here and fix the problem. Thanks for posting and bringing this to my attention.


    Jason

    LEVEL UP! - ConceptArt.Org online workshops 25% off registration right now!
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    Thank you Mr. Manley for the quick reply. I can of course forward a copy of my receipt to you if requested.

    Nevolved

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