Hello there... I was surfing the net trying to see if anyone was experiencing the same issues I have been while using Painter X. Seems like there are similar issues with Painter 9... but I'm unsure if they are the same (I'm thinking not since a company would not release a new version with the same problem?)
ok so... I am trying to complete 20 paintings on deadline and so far I've spent the better part of today plus the weekend trying to get Painter X to work like a normal program. It use to enjoy freezing my entire OS, forcing me to shut down my computer via the power switch and effectively loosing hours of work on many different programs (Photoshop, Illustrator, Word, InDesign)
I shelled out the $250 for AppleCare thinking it was my computer. I have a Mac Pro with the 4 core processor a 750gig harddrive, and 8 gigs RAM. It is up to date with all upgrades with the latest OS version. After hours on the phone with tech support, I found out my computer is running just fine and is capable of running any of the programs I have on it.
I downloaded the patch on Corel's website and haven't experienced the freeze lately, except now it's learned a new trick: to completely disappear, without notice. Usually when I'm right in the middle of painting. So I started saving more frequently and in response, it seems to disappear much more frequently.
I did the whole "restore all factory defaults" trick and it didn't work. Is this just a matter of throwing my hands up, writing off the cost as an expensive lesson, and using photoshop exclusively? It's a shame too, as I enjoy the program but I just can't stand the unreliability. Are there any real solutions to saving this program? Or are people who use it all the time simply use to loosing work on a constant basis?
Sick & Tired,