Painter9 undo problem and...

[meowy]

Hi. folks,

this might sound like a "duh question" to Painter experts, but, this time it's kind'a urgent, and i am having trouble to solve it. If anyone could please help, all input is much appreciated, thak you.

here are my problems:
#1:
When i key in "Ctrl + Z" for undo, Painter undo the entire section of what i just drew, instead of "undo only one stroke"
(it just happened all in a suddent, and i have a project dead line to meet 18 hours from now. >_<)

#2:
The line/brush stroke doesn't finish where i ended, it continued to drag with very thin line even after i stopped at a point.
(i am not sure if that's painter? tablet drive and stylus? my computer system or even virus infection?)

For those who know how i can solve these problem, please help, and your kindness will be much appreciated.
Thank you, and wish you all the best. :)

L.L.

[Jin]

Hi,

I'm not sure what's causing your problem but you might try this:

Save your file in RIFF format. If you want to also save it in another format, do that too.

Close Painter.

Reboot.

Launch Painter and keep all other programs closed while working on this project.


Read my list of suggestions in the Sticky thread named "Keeping Painter 6, Painter 7, and Painter 8 Running Smoothly" found at the top of this forums list of threads. Apply those suggestions (as much as you have the time right now to do so, and in the future to help avoid problems).

I sincerely hope at least saving, closing Painter, rebooting, and running Painter with no other programs running will help for now.

Best wishes, and if you celebrate the holiday, Happy Thanksgiving. If not, just have a happy day no matter what.

..................

[meowy]

Hi, Jin,

Thank you for taking time to reply, i really appreciate it, thank you.
(i just solve these problems 10 minutes ago, and was thinking to post an explaination, before i trouble anyone... but, sorry, i am late. >_<)

after i tried pretty much every thing, all these problem (seems to be)are solved with "the replace of pen nib" >_<.
after i couldn't think of any thing else, i replace the ware-off nib, and every thing seems to get back to its normal condition... (i work with it for another3 to 5 minutes, seems so far so good, those problems just disappear. >_<)

i am not sure if these information will be helpful to other CA fellows here, but i sure feel sorry i made you go through such small problem. (to me, it "was" a huge problem before i had it fixed, but, i guess that is just some sort of common sense to painters who already replace thousands of nibs already. >_<)

Hope i didn't trouble you much, and if these "experience of mine" isn't helpful by any chance, please delete the thread, thank you.
Thanks again, and wish you all the best, Cheers. :)

L.L.

[meowy]

oops... i totally forgot that it is Thanks giving day today~ 0_0
(ah, ever since i moved back to taiwan, my brain can't function normally... :nohope: )

Happy Thanks giving day, Jin and everyone.

Cheers, and wish you all the best. :)

L.L.

[Jin]

Hi again,

It was no problem at all to try to help you in what must have felt like a real emergency.

Thanks for letting us know how you solved it. I'm sure that will help others.

We often don't know what will fix a problem and I didn't think of the pen nib being the cause.

Congrats on finding the solution, and best wishes for your project.

Thanks, too, for the Happy Thanksgiving wishes! :)

.................

[meowy]

Thanks, Jin.
The pleasure is mine, i hope no one suffers like what i have been through (spend nearly whole day run virus scan, do registry edit, turn on save mode, reinstalled the tablet drive, swear at the computer, choke the monitor, etc. ... and finally realized the pen nib was wared off. >_<)

Cheers, and wish you all the best. :)

L.L.