Painter 6.1... insufficient memory?!

[vfxart]

This was a new one to me, but after some searching I see it's a bit frequent. No solutions around though...:

When trying to start up Painter 6.1 on an XP Pro based PC (P4 3.0, 2G RAM, GeForce 5600) I get an initialization error that claims there isn't enough memory to run the app. Uh, the hell there isn't... virtual memory allocation seems decent, and I can't get into the program to re-allocate anything else.

Has anyone else run into this and have a fix in mind?

I'm stumped.

[Jin]

Here are a couple of suggestions you might try:

Use Start > Control Panel > System > Advanced tab > Performance area > Settings button > Advanced tab > Virtual Memory area > Change button (or however it's set up on XP Pro.. I'm using XP Home)

Then, some Painter users say to set the Virtual Memory to 512Mb and restart your system.

______

Or....

Another Painter user explains that older version of Painter had trouble with over .5GB RAM, though he says he ran 6.1 on his 768MB system for a while with no problems. He suggests lowering the virtual memory setting to less than 2GB total (virtual plus real) RAM.


_______

And....

I have my Virtual Memory set to 768 MB and Painter 5.0.3, Painter 6.1, Painter 7.1.357, and Painter 8.1 are running just fine.

________

Also....

I'm running both Painter 5.0.3 and Painter 6.1 on WinXP Home in compatibility mode with Windows 98/Windows ME without any problems. To set this up:

Right click the Painter5.EXE or Painter55.exe file, however it's spelled (or Painter61.exe file for anyone reading this who has Painter 6 or 6.1), choose Properties, click the Version tab and, in the Compatibility Mode area, check the "Run this program in compatibility mode for:" box, then choose Windows 98/Windows ME from the drop down list, and click the OK button.

Good luck,

[vfxart]

EDIT: Made the changes, still having the issue... this is becoming a real unpleasant situation.

orig reply below:

Jin
Excellent suggestions! And I just received a mail from our Tech Asst that the high memory amount is the culprit, but no solutions. These are great areas to check into. Many thanks!

I hope this thread stays around a bit in case anyone else comes across the issue...

[Hawksmoor]

I had this problem at work a few weeks back - I'd heard painter 6 had more effective tools than 8 - and had rolled back to an old version we had lying around.

Same problem - and one I eventually fixed by doing what Jin suggested here and reducing the virtual memory to 800 - which seemed to work fine - but killed the perfromance of sevral apps I use constantly - like 3ds max and our game debugger - so painter 6 didn't last that long... In the end I decided that I was looking for some of the airbrush and brush options and simply copied the 5.5. versions of those into painter 8's brush folders - which worked fine.

Depends on why you want to go backwards tho...

(and your post reminds me - does anyone have any idea when Painter 9 is out? I'm fervently hoping it fixes a few problems that make it hard to use in the games creation area...)

[Jin]

Originally posted by vfxart
EDIT: Made the changes, still having the issue... this is becoming a real unpleasant situation. P8 is just a bit off for what I need, and from what I've seen in the 9 beta, it hasn't improved. I really want to get 6.1 running. If anyone has any more suggestions, I'm all ears.

<SNIP>



vfxart,

If you're on the Painter 9 Beta team, per the Non Disclosure Agreement you were required to sign, you're prohibited from talking about anything you learn about Painter 9 during the Beta testing. This applies to the Beta testing period and any time after Beta testing is over.. even after Painter 9 is released. In other words, forever.

[vfxart]

(in hindsight)I asked for a test so to speak that I shouldn't have...

I've made a few more system changes, and still hope to piece a solution together. No luck with hyperthreading, video drivers, etc... will post up a solution if one presents itself.


I have had a few sugggestions that system memory should be an irrelevant issue. Lots of head spinning by folks so far...

[Jin]

vfxart,

If you're not on the Painter 9 Beta team and don't work for Corel, do you mind telling us how you've seen anything of the Painter 9 Beta version?

[vfxart]

Jin,

well, I know 3 beta testers. I specifically asked one about resolution issues, and sent a jpg of my brush strokes and my settings (pretty basic ones, nothing extremely custom) and asked for them to be repeated and how things looked. The verdict was that 6.1 still had better results. I've been told it's been a frequent issue for re-consideration.

I remain hopeful.

to the original post,

Specific language of error:

---------------------------------------------
Initialization Error X

Not enough free memory to run Painter.
---------------------------------------------

EDIT: my original response implies that I saw the results, etc... shouldn't have implied that at all.

[Jin]

vfxart,

Thanks for your honest response.

I'll expand on my thoughts on this general subject in another post.

[Jin]

Hi,

It's come to my attention that something I typed earlier may have been misunderstood.

Just to make it perfectly clear, I was absolutely not trying to get information about the Painter 9 Beta software in my previous message. I don't need to get information about Painter 9 any way at all other than by being on the Beta team myself or waiting until Painter 9 is released, and I would not put anyone in that position... asking them to share information they are not supposed to share.

What I was doing is reminding vfxart, on the chance he/she is a Painter 9 Beta tester, that talking about anything learned during Beta testing is forbidden and that would have been agreed to when signing the NDA (Non Disclosure Agreement) before being allowed to join the Beta team.

If Painter 9 Beta information is coming from friends who are on the Beta team, they're violating the Non Disclosure Agreement and if Corel learned about it, those friends could be in trouble.

It's a legal agreement so their signatures are on the NDA and there's no way they could plead ignorance.

Obviously, if they're sharing information with people who are not on the Beta team, they don't take the NDA seriously, but they should. It does them no good to violate it, nor does it do Corel or any of us good to have them sharing Painter 9 Beta information outside of the Beta team. It can only cause both Corel and its customers harm.

Beta is incomplete software and as such, naturally has issues that have not yet been fixed. Thus the testing phase. This is true for any software, any version, while it's being developed and tested prior to being released to the public.

When negative things are said about the next Painter release before it's even been completed, still in Beta, it can cause people to decide not to buy it when it is released to the public.

How fair is that to Corel?

How fair is it to the rest of us who want Painter to continue being developed?

I hope all Beta testers think about his before talking about things they learn in Painter 9 Beta testing any more.

If you know someone on the Beta team and they talk about things they learn during Beta testing (ever), just keep your mouth shut (fingers from typing that information), and remind your friends on the Beta team about the Non Disclosure Agreement they signed, a copy of which Corel has.

Let's support Painter, not undermine it.. please?


Sincerely,

[vfxart]

Yes, those of you who read this, take this as a reminder. Don't let a moment's frustration get the better of you. I shouldn't have asked and definitely shouldn't have gotten even the 'answer' I did. The fact is all the folks I know do take their word in these matters seriously, but one bad choice and bang, there it is. I don't want it to seem like I know more about the beta than this, as I don't. Adn it is after all only the Beta. Undermining the development is the last thing I'd ever want, Painter's just got too much to offer. Hopefully this aspect of the thread will now fade into the ether.

On the memory front, I'm going to install Painter on an old rebuilt system and see if it runs on XP there... if so, and I can't believe I'll do this, I'll transfer all of my stuff and begin anew. Not using it would just suck too much.

[Jin]

vfxart,

Good luck with the new try at installing Painter 6.

I don't have any idea why I'm able to run Painter 6.1 on WinXP Home and you're having so much trouble.

I know others are also able to run it on various Windows versions.

Please let us know how it goes.

[koro]

For those that gave some options to try here,
thanks. I was installing this on a machine at school for my class, and could seem to only install it, but not launch it. Then I installed on another XpHome machine, and could launch it, but the 6.0.3 to 6.1 painter Updaters did not work so well and appeared to damage the app file.

If i was to use on a PC, and use the app from a disk running win 2k on one system disk, would it solve some of these issues? -Or is it mostly a hard and memory issue than system soft?

I am safe running P6 on my mac G5 (via classic), but would like to use perhaps in a future Win environment as well.