On demand coming soon

[L-DLS]

Hi, I just cannot play the third video in the series of Coro n Sterling review. It was my review time and that is just so sad. Due to internet issues I could not get anything running early.. and now am so unable to get wat I actually paid for.. Could it be fixed ? Anyways I can get it to work...

All help much appreciated..

THanks again..

[calydon]

I believe Manley has stated that the on-demand streams will get going this week. I don't know if this will be clarified as to what day or time of day, but I assume they are working on it.

[ConceptArt.Org]

Hello all,

Due to us switching over from using live stream it's going to take us a little bit of time to arrange a new on demand situation. Expect us to start having new content up on demand towards the end of the week.

Thanks for your patience!

Scooter and CA Staff

[Studio Colrouphobia]

Hey, I know you guys are working your asses off but I'm just curious as to whether there is a new update on possible time this on-demand will be up?

[ConceptArt.Org]

Hello all,

In the interest of not keeping you guys and gals in the dark I wanted to post a brief update about the portfolio reviews and getting them up On Demand. We are finally getting our tech issues sorted, so we are over our first hurdle. Our next challenge (and it's a big one) is uploading 71+ hours of footage to a usable format. (this is currently happening in real time.) After that we need to edit said footage, and figure out how we are going to host it and in what format it will be delivered to you all of you who are patiently waiting for it. I don't expect (with our current workload) to be able to deliver this in the next week. We apologize that we were caught with our pants down but the switch from Live Stream was so abrupt (and for the best) that we were not prepared for our first task with a new service and tech to be so large. Keep tuned in to this thread for updates which I will post when they become available.

Thanks and apologies,

Scooter and the entire CA and MB staff

[Serpian]

Do what you have to do! At least the anatomy lecture is up on demand, and working well. And all the chat has been saved too, yay!

[Studio Colrouphobia]

Thank you, that's all I wanted to know :)

[RachelO]

Any chance you could send out an email to us folks who paid for the classes when things are up and working again? If not, that's fine, just throwing that out there.

[RachelO]

Also I hope this will mean these videos will be available for longer than the thirty days since they were originally posted.

[calydon]

Any chance you could send out an email to us folks who paid for the classes when things are up and working again? If not, that's fine, just throwing that out there.

Any chance you could send out an email to us folks who paid for the classes when things are up and working again? If not, that's fine, just throwing that out there.

Concurrence on both points.

[neuroballistic]

:yayca:

[DavidSmit]

Any news when we can expect the video's to be up?
I still haven't seen it :(

[master.mind]

I am waiting......

[stathis]

Also still waiting.... Cant wait to hear what Mr. Foster hada to say about my work....

[DavidSmit]

I don't want to be a bitching guy, but could you guys share some info on where you are with the portfolio reviews?
The 'probably next week' of a few weeks back obviously didn't make it.

I understand the big effort it takes to upload everything, but since this was a business transaction could you atleast give a regular update with on when to expect the video's to be up? I see new video's being added online, but the old are still missing. Which strikes me as awkward.

Please enlighten us.

[ConceptArt.Org]

Hello all,

I'm sorry it's taken us so long to post an update about this but due to repeated crashes, Tiers of I.T. service to work through with our new tech ,numerous other set backs and having Elluminate REWRITE the tech to be able to upload this amount of footage, I can finally say that we are seeing progress. I wanted to wait to post an update till I had something positive to say about our progress. I can officially say that now.
The bad news is that while it's progress it's VERY SLOW GOING. The numbers are quite depressing, We have 18 out of 90 hours converted. but it's not being converted in sequential order so we can't upload 1 at a time + they will need to be edited. The chances of this getting finished and uploaded before the new year are almost non-existent. If I had to place a new possible date for these being completed I would say Jan 15th. We are deeply sorry to all of you who purchased the reviews from us and just know that we are working diligently to solve the problem.

We appreciate your continued patience.

Scooter, Zack, and the whole CA staff.

[Liffey]

Bummer... oh well, thanks for the hard work.

[DavidSmit]

Thank you for the answer! Even if that means officially waiting a bit more.
Goodluck with the tough job, I'm looking forward to hearing updates!

[Dim5um]

Can others still purchase this when its On Demand once its up? I would be keen to see the portfolios and learn from peers.

[donm]

will purchase when its out!

[Liffey]

Can others still purchase this when its On Demand once its up? I would be keen to see the portfolios and learn from peers.

Yes. :)

[donm]

im half a day early, i know, but do we have any news on these being on demand yet? :d

[DavidSmit]

You beat me to it! :)
A new date maybe, and a little progress report?

Oh happy new year!

[Theking78]

If I had to place a new possible date for these being completed I would say Jan 15th.

Any news? We're waitng from months and the deadline has been missed again...

[DavidSmit]

Come on! bring on the Videos!!

[Liffey]

any news? been waiting to see these for months now. :\

[donm]

well i guess something went wrong, 'conceptart.org' only likes to present good news it seems. :/

[ConceptArt.Org]

Hey guys and gals,

Well all i can say is that we didn't hit our Jan 15th deadline. I apologize for that.
They are in the process of being edited as fast possible. The only thing that I can continue to stress is that there is 70 + hours of portfolio review and it takes an unbelievable amount of time to edit all this footage down. I will give another update soon on when I expect the reviews to be released. Britt (Daestwen) has been here busting her ass to get these out the door for you all. I wanted to wait till we could release to say this but I'll let you know now. When they are done they won't be streamed. They will be yours to own as downloadable content. So I know it's super far behind but just know that's a top priority for me to get these in your hands.

Thanks for your continued patience,

Scooter and the entire CA staff.

[neuroballistic]

When they are done they won't be streamed. They will be yours to own as downloadable content.



noice:steph:

[Theking78]

well i guess something went wrong, 'conceptart.org' only likes to present good news it seems. :/

I agree. Too much effort in presenting new things and months to fix old problems.
I'm sorry Scooter but I do video editing and edit 70 hours of videos doesn't take 2 months (if you don't work at it only one hour per day of course).
Very disappointed.

[donm]

thanks for the update anyway scoot, and i would love for these as downloads! :)

[archipelago]

awesome, thanks to everyone working on this!

[DavidSmit]

I agree. Too much effort in presenting new things and months to fix old problems.
I'm sorry Scooter but I do video editing and edit 70 hours of videos doesn't take 2 months (if you don't work at it only one hour per day of course).
Very disappointed.

Jep. It's got that big 'got money, dont care' feel about it.
Not very inviting to buy something else again.

[Liffey]

Thanks for the update Scooter, it will be great to have these as downloads. Hopefully soon. :)

[Liam Harvey]

Jep. It's got that big 'got money, dont care' feel about it.
Not very inviting to buy something else again.

Can see where and why you would think that, and i am sure you must be one of the artists who bought the portfolio reveiw for your work to get reveiwed and then to watch on demand?

i feel for you there.
I am sure this was a one time outcome, the portfolio review week was a unique occurance in both experience and that the use of Streaming Tech was altered part way through, and that to date it was the largest World wide Broadcast held by a CA.org class.

i dont believe such a thing could happen again, as the new tech seems quite superior , and that all live streams other than the Portfolio reveiws that is, have been Posted for their 30 veiwing on schedule.

Quite a bonus to learn this will now be available as a download, i imagine it to be quite useful.

[DavidSmit]

...


Probably, possibly, maybe. I'm sure it's all fine and awesome. The problem is the communication about the whole issue is bad.
You pay for something and you don't get it. Other stuff comes online and this still isn't here. And all you hear is 'sorry, soon'. And you only hear that after a few people start asking about it. And thats going on for months now.

Don't get me wrong. I love the community. And I love what they are doing for us. Because of them I'm now enjoying my life as an artist. And I fully support the cause.
But I cannot behave any different than a business transaction. Cause that's what it comes down to. Business. I didn't donate, I bought a product.
So I'd like to know where it is and when it's going to be here.
You can't tell me that a big company like that doesn't at least have some sort of planning about it. An estimation. Or even just a simple concrete deadline.
Even if they just put it in an email or PM to all the people who bought it, so it doesn't go too public.

The reason they can take their time and silence is because people don't say anything about it. And the reason people don't say anything about it, is because it's their hero's we are talking about. It's conceptart.org.
Any other company and shit would be hitting the fan. Here.. it's nearly all peace and quiet.
I think we all had quite a lot of patience and I'm sorry to say but for me at least, it's running out.

[Studio Colrouphobia]

So I will be the b*stard to ask again-

any news?

[Daniel Andrews]

This has made me much more hesitant to purchase anything else. They have my $$$ already. :nohope:

[aaro_n]

yeah i can see this download thing being useless to the people who couldn't make it..im fairly certain those artist are different now, than 4 months ago. So those who missed it, should have their money refunded. I was there for mine, so this isn't the case for me, I can wait.

[Liffey]

4 months? Sorry, I know you guys are busy, but it doesn't take 4 months to upload 70 hours of video. The next round of portfolio reviews are starting in a couple weeks and we haven't even been able to see the last batch. That's pretty ridiculous.

[ConceptArt.Org]

I really have nothing more to report other than it's being worked on. It's become my personal goal to not let this fall by the wayside. Liffey, it's been a lot more than just uploading trust me. 4 months worth of work? no. it's not. but when your only video editor is out of the country and Britt has left back to Canada things get off track. I know it's late. I know for some it's too little. but It will get done. the whole thing is going through editing now. it's has been a trial. Hate me if you must. if it will yours to own in it's entirety no matter if you bought one week or if you bought the whole thing. We have a new guy on it starting today who's been trained up to do what needs to happen to get this out the door. I stand here before all of you with my head on the pitchfork. it's my fault. blame me. Our tech is now outstanding and efficient but we hit a major bump in the road getting it off the ground. For this I will forever apologize. If this is something that has turned people off of ever buying another class from us that is a tragedy. Excuses? Yes. Valid? I think so but I have been through some much bullshit over these things. Would I be pissed if I had been waiting for 4 months for a product I had purchased? Hell yes.
So once again I ask for your patience and let you know that it's coming.
hell or high water.

Feel free to skewer me now.

Thanks,

Scooter.

[Daniel Andrews]

Hating you over this would be equally ridiculous.

These video's have been so late that I have however contacted some Other artists to get portfolio reviews. I work hard, and I want to get better sooner than later. Not wait for 4 months down the road for the valuable information.
I suggest this to others waiting. Find a few reviews else where to speed up the process. Id imagine a few thing would be repeated during the finally release of the "on demand" but at least you can implement those pointers in your work sooner.
Im confident that the on Demand will still hold value, but it maybe out of date to someone's current work. That's the shame.

Allot can happen to some ones art and perception in 4 months. Regardless though thanks for the update.

[cdejong]

Yes, unfortunately I've improved and changed as an artist quite a lot in the past four months, and I would doubt that the review would serve me well anymore. I was there to witness it live, but I was so caught up in the moment I don't even quite remember most of the information that was stated, because I thought I would be able to listen to it again afterwards. My friend was not there live and signed up solely because I recommended it to him, and now he has been questioning me on why he still can't access his review video. It's a little embarrassing.

That said and done, there is my little rant. Although this has been an annoying experience, Massive Black and Conceptart.org still holds a high place in my book, and I trust that something like this will never happen again. I'll continue to purchase CA.org downloads as soon as the review is delivered. Thanks for the update Scooter.

[cdejong]

Yes, unfortunately I've improved and changed as an artist quite a lot in the past four months, and I would doubt that the review would serve me well anymore. I was there to witness it live, but I was so caught up in the moment I don't even quite remember most of the information that was stated, because I thought I would be able to listen to it again afterwards. My friend was not there live and signed up solely because I recommended it to him, and now he has been questioning me on why he still can't access his review video. It's a little embarrassing.

That said and done, there is my little rant. Although this has been an annoying experience, Massive Black and Conceptart.org still holds a high place in my book, and I trust that something like this will never happen again. I'll continue to purchase CA.org downloads as soon as the review is delivered. Thanks for the update Scooter.

[Studio Colrouphobia]

This just killed my application to The Art Department.
I'm in no good financial situation, I have kids and a wife to think about. They support me in my endeavours to become a top artist (my goal). But today my wife said the following:
"If these guys can't supply you with the on-demand-thingy you paid for several months ago, why should you pay a full month worth of food-money just because you might be up for a scholarship? And then what, signed up for it and they don't pull through with this? There is no way we can afford you going to that school of theirs without the full scholarship."

And she is right.

Much as I love the community and much as this place has done tons for me, I still cannot justify a month worth of food-money for an application that could possibly lead to a spot in a school, when I have paid for things in the past that still isn't around.

I'm not complaining, I know CA/MB will pull through in the end, but I'm seeing my chance at a scholarship flying away, from afar. And that is very disheartening.

Especially after getting a very positive review (yes, I was there live), factors that come in play need to be weighed against facts.

Fact: Food for my children always comes first.
Fact: Bills could possibly be pushed, if there are good grounds for it. It would be quite bad for us but with good grounds for trust in the conduct of those who get the money instead, it could be wagered.
Fact: This situation makes me and my wife wary about the grounds for trust. It tips the scales. I don't think badly of MB or CA, I just do not have the trust in the ability to produce fair and honest service. (which has nothing to do with will to produce those, mind you).


Point-in-case, The wife (who is very smart) said the following: "So you are waiting for them to release a portfolio-review that they did for you four months ago. Meanwhile, to be able to get a chance at a scholarship, you need to pay them for a portfolio-review...? Essentially they are asking you for money a second time for the same thing, which they failed to supply proper the first time..."

(sorry, I told you, I see it slipping and it IS disheartening!)



Anyhow, I guess we will see this when it arrives.

[calydon]

I don't mean to pile on here, but I have to agree with the negative comments.

At this stage I don't think CA should expend much more effort or expense to process the videos (if they exist) but instead they should refund the original purchases. Value was not delivered for the product offered.

And hey, we know stuff happens, and sometimes it can't be avoided, so the best approach as we have learned from Tiger Woods, is not to hide, but fess up to our mistakes, apologize (and make amends) and move on.

If CA can't afford to refund (which I doubt) then another option might possibly be to offer coupons equal to the value of the original purchase for other CA products - like tutorial videos. That would be a win-win for CA and us customers because likely some people would buy more than their original purchase amount.

[Theking78]

If CA can't afford to refund (which I doubt) then another option might possibly be to offer coupons equal to the value of the original purchase for other CA products - like tutorial videos.

I agree with the negative comments and now I'm here asking for a refund. I'm not interested anymore in the portfolio review since too many months have passed.
Since I want to support CA I can agree with calydon about the fact that I can accpet of coupon of the equal value of the money I spent fo for the review to buy a new download, but if this is not possible please give me my money back.

I'll wait for your answer soon. Thank you.

[ConceptArt.Org]

Portfolios are done uploading this week.
You'll be receiving an email with instructions.

Thanks,

Scott

[Theking78]

Portfolios are done uploading this week.
You'll be receiving an email with instructions.

Thanks,

Scott

Nothing received. Another missed deadline. Disappointment's growing to the infinite.
N.B. please don't tell me to check my spam box because I already did and ther's nothing from MB.

[DavidSmit]

Hahahaha. Probably the worst thing to do at this point, after all the missed deadlines and delays, is to give a headsup and promise and then NOT keep it.
It's pretty much becoming hilarious at this point! :D
Hahaha according to all standards you might be amongst the worst service providers ever!
Don't care to much about who's guilty and sad sad stories of shame and all. Keep em, they aren't going to get me my feedback and there's no reason to get personal... I made a deal with CA not you. It only makes it more sad. Actually, no please do apologize more! It makes it even more funny! XD

Just please! don't promise any more shit. If you're not going to deliver, just don't say anything, and let it all just go into a black part of ca history. :yayca:

The only reaction left at this point is to see it all as one big joke
Hahahahaha, heh.. you guys crack me up ^^

Cheers

[Wasker]

Has anyone really been far even as decided to use even go want to do look more like?

[ConceptArt.Org]

I'll be sending the email with links to the reviews tonight. Please check your spam folders to make sure that my email doesn't end up there.

Thanks so much for your patience and continued support.

TAD.

[Daniel Andrews]

Thanks man.

[jpacer]

Thank you, Scooter!

[ConceptArt.Org]

Email sent.
let me know if you have any issues.

Thanks,

Scooter

[Serpian]

I recieved my e-mail and finished downloading one of the zip-files a few minutes ago. In VLC media player, I got stripes flashing in yellow and magenta on the left side, but it looks better in windows media player. There's still some stripes of primary colors there, but it's viewable, and works fine in all other respects.

[Daniel Andrews]

Thanks Zach Oldenkamp, Britt Newstead, Zack Lara, Aaron Fagerstrom & Scooter.

[DavidSmit]

Dear Scooter,
After so much time, we get the download link, and I am not featured? I've looked through all the three video's of Foster and Dobsky, but I'm not reviewed?
Please DO explain.

David Smit

[Liffey]

Thanks! Not sure why it took however many months to upload a few gigs of files, but I'm glad it's finally done. :)

[master.mind]

Dear Scooter,
After so much time, we get the download link, and I am not featured? I've looked through all the three video's of Foster and Dobsky, but I'm not reviewed?
Please DO explain.

David Smit

Same here :oneye: not featured on Foster and Dobskys review!!!!?????

[cdejong]

I am speaking on behalf of Dan Dittrich alias Dr. Thunder, to whom I showed and urged to sign up for the review session, which he did purchase on my word that it'd be a great opportunity for him. I just checked all three of the Dobsky and Foster review videos (which is the only review session he signed up for) and he was not featured in any of them. I look a total fool to him now. I hope this is resolved quickly.

[ConceptArt.Org]

Is there anyone else from Foster and Dobsky's portfolio session who was skipped?
I'm working on resolving this situation but I need a head count. Please let me know if you were not reviewed.

Smitt
Stathis
Dittrich
master.mind

I have you four I'm looking for anyone else.

Please let me know.

Thanks,

Scooter

[cdejong]

So what is happening now? I need to talk to Dr. Thunder/Dan Dittrich and explain the situation, so I'd like to know what you are going to do to make this right.

[ConceptArt.Org]

He's already (along with the others who were missed that night) have been emailed. Thanks for letting me know he was missed I'll take it from here.

Thanks,

Scooter

[cdejong]

Thanks

[LostFayth]

Will these missed reviews also become available for the other people?

[ConceptArt.Org]

you mean are we going to sell them to people who did not purchase them?
no. we have no plans to do that.

If thats not what you meant let me know.

[orochigenocide]

I got the e-mail that provides download links to the portfolio reviews, but why are these links directing me to FBI.gov?

[ConceptArt.Org]

it's only the first link. the rest of them lead to the portfolio reviews.
it'f not directing you to FBI.gov it's a piracy warning.

Thanks,

Scoot

[LostFayth]

you mean are we going to sell them to people who did not purchase them?
no. we have no plans to do that.

If thats not what you meant let me know.

Hehe, no, that's not what I meant. There are four people which weren't included in the video's we downloaded. You said you're gonna look into the issue and make sure they get to see their review. That's where my question comes: Are they the only ones who will get the missed reviews or are we all gonna get the missed reviews?

I hope I was more clear this time ;)

[Craig D]

LostFayth

I don't think it's really necessary for them to get us two or three missed reviews.
The one I have has more hours than I'll probably get through and it would be expensive for them to redo and download it to everyone again.

[LostFayth]

LostFayth

I don't think it's really necessary for them to get us two or three missed reviews.
The one I have has more hours than I'll probably get through and it would be expensive for them to redo and download it to everyone again.

Absolutely true. The reviews we got do cover hours and hours of material. It's not that I insist on getting them. Heck, I'm so glad we got 'em as a download to keep. I was just wondering. ;)

I was not asking them to redo the download. They'll probably just cut the parts of the reviews of the people who were skipped and provide them as a download. And I was wondering if it'll be something we, the others, also gonna get. Again, it's just something I was wondering and I don't have to have them if it's gonna be too much effort for Scott to email them to everyone else ;)

[orochigenocide]

it's only the first link. the rest of them lead to the portfolio reviews.
it'f not directing you to FBI.gov it's a piracy warning.

Thanks,

Scoot

I'm afraid all of the payloadz links provided are leading me to FBI.gov. So, I can't get to the portfolio reviews. Are there any instructions on how to bypass these warnings?

[ConceptArt.Org]

Lostfayth:

No. No plans to release those. Those 4 people have been taken care of.

I'm still super confused as to what you are talking about as Aaron and I both just tested the links and they work fine. there is one FBI text doc on top that is a piracy warning. email me your invoice and we'll see if we can get it worked out.

Scoot

[ConceptArt.Org]

Lostfayth:

No. No plans to release those. Those 4 people have been taken care of.

orochigenocide:

I'm still super confused as to what you are talking about as Aaron and I both just tested the links and they work fine. there is one FBI text doc on top that is a piracy warning. email me your invoice and we'll see if we can get it worked out.

scooter (at) theartdepartment (dot) org

[RachelO]

I purchased videos for all of the reviews but I haven't gotten an email or anything. Is it finally fixed? Can I download them?

[RachelO]

Nevermind, I have the links. Glad it eventually worked out.

[HappyGoLucky]

Hello all,

In the interest of not keeping you guys and gals in the dark I wanted to post a brief update about the portfolio reviews and getting them up On Demand. We are finally getting our tech issues sorted, so we are over our first hurdle. Our next challenge (and it's a big one) is uploading 71+ hours of footage to a usable format. (this is currently happening in real time.) After that we need to edit said footage, and figure out how we are going to host it and in what format it will be delivered to you all of you who are patiently waiting for it. I don't expect (with our current workload) to be able to deliver this in the next week. We apologize that we were caught with our pants down but the switch from Live Stream was so abrupt (and for the best) that we were not prepared for our first task with a new service and tech to be so large. Keep tuned in to this thread for updates which I will post when they become available.

Thanks and apologies,

Scooter and the entire CA and MB staff
thanks man :)