Painter 7 crashes with certain tools

[MeanChum]

Hey,

Painter 7 crashes whenever I use certain tools, the load palette knife for instance. I dont think its a memory or graphics problem as my computer is top notch in the mean time. I was thinking maybe it has something to do with what ever my preferences or settings are on painter7 that's making it crash. At the mean time im pretty much limited to using the captured bristle brush without having the program crash. If someone has any suggestions, they would be much appreciated.

thanks :)

[Jin]

Hi,

Try the following:

I'm writing this so it can be used by Painter 6, Painter 7, and Painter 8 users.

Go to the...

Painter 6 main application folder

or...

Painter 7 > Brushes folder

or...

Corel > Corel Painter 8 > Brushes folder

... and delete the file named Pre-built Brush File. Do this after each Painter session or after you've been working for an hour or so, save your file, close Painter, and delete the Pre-built Brush File. This file becomes larger when using some brush variants than it does with others so try to take note of it's size before deleting it and also try to remember which brush variants you were using in the just ended session. Painter will generate a new Pre-built Brush File the next time you open Painter. The file is used to store brush information so Painter can more quickly build brush variants and no harm is done if it's deleted. When it's too large, it can cause problems with Painter's performance.


Also delete the Painter.ssd file (Windows) or Painter Script Data file (Mac). This is the default Painter scripts library file and it grows large and can cause problems. When you use Painter the next time, a new, empty scripts library is generated. After each Painter session, check the size of this file and delete it if it's getting large.

Lower the number of Undo's in Edit > Preferences > Undo as the larger the number, the more memory is used.

Lower the number of days Painter Auto Saves Scripts in Edit > Preferences > General. Again, the larger the number, the more scripts Painter has to record and store and this, too, takes up memory.

Close other programs while running Painter.

Clear out browser cache and temp files regularly.

If you're using Windows, run ScanDisk and Defrag at least once a week, or more often if you feel it's needed.

I don't know what system maintenance is needed on Mac's, but if any.. be sure to take care of that regularly.

Good luck,

[sandman]

In addition to what Jin said, hold down the option/alt key whilst selecting 'Restore Default Variant' from the 'Variant' menu in the Brushes palette. In the resulting dialogue box, click OK to delete all cached variants and restore brush file to original state.

My thinking is that maybe you have the size settings (for example) too high for Painter to cope with on some of your variants. This does not usually cause the application to crash though, but it is worth restoring them to default values to see if this makes any difference.

David

[Jin]

Good thought, David.

Thanks for adding that.

:)

[MeanChum]

thanks for the advice chums, ill go ahead and give it a whirl and let you know the result. In addition to my current problem, i had recently discovered that the brushes i couldnt use before only seem to crash when i use my wacom pen, but not when i use my mouse, Curious...

:confused:

thanks again

-Jon