cannot start painterx

[rikit]

I loaded Painter x the other day and it would not open, all I get is a flash accross my duel monitors. I uninstalled and re-installed 3 times. I tried opening it holding the shft key and that does not work. I know the program works because I had it on my other pc but I did away with that pc. I can open painter in safe mode and it works fine. It does come up with an error saying "tablet version mismatch". That is the only error I see. I am using a Wacon Tablet Intous3. I am running Xp with a LG 22" lcd screen and a viewsonic 17" crt. I have a Matrox Millennium p650 card & matrox rt2500. I run Photoshop 7 and adobe products just fine on this pc, but Painter does not seem to like it. Any ideas?

[curtmantle]

Have you downloaded the latest Wacom drivers, and latest drivers for your video card?

[rikit]

I am not sure which Wacom Intous 3 driver I need, here are my choices if you can help me out I have XP pro, I do not know anything about 32 bit or 64 bit:
driver 6.1.0-5 for usb tablet on Windows Vista & XP(32 & 64 bit) 10/16/2008
driver 6.08-4a for usb tablet on Windows Vista & XP(32 & 64 bit) 6/17/2008
driver 6.05-7 for windows vista (32 & 64 bit) ,XP,XP,XP x64, and 2000 9/10/2007
driver 4.93-3 for windows 200,XP, and XP x64 10/7/2005

As far as the graphics card goes that was a total flop. When I tried installing drivers, the instructions said to not remove the old drivers if I have a Matrox RT2500 card in which applies to me. I installed drivers over the current drivers and my screens would not come back on. I had to go back in safe mode and restore. I am going to have someone help me with this and try to install the latest graphics card updates(drivers and Bios). I can try the Wacom drivers myself. Thanks

[rikit]

I installed new Wacom Tablet drivers and that did not change my status. I am going to work on trying to install the most up to date drivers for my graphics card later today.
I am wondering if I take the 22' widescreen monitor out and replace it with a 17" lcd, will that change things...hmm. The only reason I say this is because I have a vga crt 17'' monitor running in conjunction with the 22' lcd. I do not know if it matters, I do not hear too much about users monitor setups. I guess it is worth a try.

[rikit]

I came accross a post that said something about trying to open a riff file. I did this and now painter opens. Thanks

[Arshes Nei]

How much Memory does your system run. FYI I remember CX doesn't start with memory over 8gb.

[rikit]

1 1/2 Gb