View Full Version : How do you deal with edits?
June 2nd, 2008, 07:35 PM
When doing shading and/or coloring, how do you factor in edits into your rates or fees? What do you consider a minor edit? Do you have a limit to the number of edits before you charge more or add fees? For instance, say a client wants you to lighten some of the colors. When that's done, the client adds a "By the way, could you put more highlights in..." then perhaps once that's fixed, "Now add a border around this..." And so on. It's a series of apparently "reasonable" minor edits when considered individually but after a certain point they take up as much time as a major change. At what point do you put your foot down and say, "That's the last edit"?
It's a difficult balance; if you're too aggressive, clients don't like you, but if you are too compromising, they may take advantage of you.
One Girl's Dream
June 2nd, 2008, 09:54 PM
We recommend definitely setting some kind of limits, stating precisely how many and to what level of complexity, revisions/edits you want to offer for free as part of the original workload or at an extra charge.
We don't want to tell you what to do, because every studio has their own way of doing things, but we recommend you to peruse various artists or studio websites and see if you can get some information what others are allowing for the number of revisions on average, and what the extent of these revisions are.
We'd say it's better to set these 'definitions' in advance, rather than have a misunderstanding later. We've found that our Patrons are more upset if you suddenly tell them about 'hidden fees' after the project has already started, and seem to have no discomfort when these parameters were set in place from the very beginning. If you incorporate these items into your contract and establish certain limitations from the beginning, we've found that it usually isn't even an issue. We've never had a client who didn't like us just because we set limits on the number of revisions. We've had some issues with being not precise enough on these issues, and have adapted our terms of service contracts accordingly for the next projects.
Good luck paramnesia.
June 3rd, 2008, 01:36 AM
The best thing I could say to do is have the client involved early on in the thumbnail process (give them a good variety) to give them an idea of where the project is going instead of knit picking at the presentation (or after the deadline) about what needs to be changed. If they are involved in a minor degree early on then it works in a major way all around in the end!
"Communication is the key to every great relationship!"
June 3rd, 2008, 08:49 AM
Some people and clients are micro managers and will nit pick you to death. Be professional but firm and tell them "I need all changes at once. It takes far more time to do a series a small edits individually than it would if I did the same edits all at once. It eats into my productivity and the time I have available for other projects. After the current changes if we get more than one pass on minor changes we'll have to set up additional fees to cover the additional time spent."
By explaining why the fees will need to be added, it will help them to get their act together and get you all of the changes at once. The reasoning makes perfect sense, and any reasonable client will understand that illustration is your profession and it needs to be profitable for you, which means making the most of time spent. They also know exactly how to avoid the fees, which is to stick with the agreed upon number of changes, and it's not unreasonable to request all changes at once.
That doesn't mean that you have to jump to charge them more, even after agreeing to it earlier. Truelly minor changes, if there aren't many, I'd ignore the additional fees. Save it for when it's really getting out of hand again.
June 4th, 2008, 03:34 PM
I'm not sure how other artists handle it, but here's what I usually tell my client, it might give you some idea for drawing the lines:
1- rough sketch/thumbnail stage - anything can be changed at this stage. Once passed, no more composition and pose changes.
2- detailed sketch stage - Client can ask change on details during this stage. Once passed, no more change in the line works.
3- rough color - Either a flat coloring, or a quick mock up showing the basic color and lighting. Client may request change on colors. Once passed this stage, no more changes allowed.
4- final color - Only minor adjustments allowed, things like contrast, brightness, something can be easily applied with a Image>Adjustments under Photoshop or equivalent.
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