help needed : wacom on mousemode ?

[Renren]

Hello ;)

I'm having troubles with my wacom and thought perhaps someone could help me to fix it. Hope to be able to explain the problem correctly, as my motherlanguage is frensh :s

So it's a wacom, the "Bamboo Fun" one, or CTE650. Here's a pic :

http://i300.photobucket.com/albums/nn20/jaimelaleffe/tablette.jpg

It used to work fine since i bought it (1 month ago), actually it still works fine, but something changed this week :
Untill now, the tablet surface represented my screen. So when I moved the pen to the upper right corner, my cursor did the same.
Now, when I move the pen on the tablet, the cursor behaves like a normal mouse. I have to "pick" the cursor, and "drag" it to the desired position of the screen, hoping not to pass the borders of the tablet.

It changed in one night, without anyone being in touch with my pc. I checked the parameters, everything is normal... (tablet is still on "penmode", not on "mousemode" or whatever those options are called in english).
Before trying to reinstall/redownload the drivers, i wanted to check if someone got a similar problem, and perhaps found a solution to it.

Thanks a lot,

Renren
(could not find a better place than the Lounge to post this, I hope it's ok ^^)

[Snarfevs]

I'm making some assumptions here about how the bamboo drivers work as I don't have a bamboo... This might not be suitable at all.

try this:

hit Win-R, type 'cmd' and press enter
a command prompt should appear. type 'net stop tabletservicewacom'
It should say "The TabletServiceWacom service was stopped successfully." or else "The TabletServiceWacom service is not started."

in the former case, hit ctrl-shift-esc and look at the list of processes. ensure that there are no wacom_tablet.exe or wacom_tabletuser.exe tasks running. If there are, kill them by selecting them and hitting delete.
go back to the command prompt and type 'net start tabletservicewacom'. hopefully your tablet will play nicely again.

in the latter case, just type 'net start tabletservicewacom'

Hope this helps.

[tsujni]

I had this happen with an Intous, the preference file was corrupted. Maybe put the tablet in "mousemode", apply, restart, whatever, and then put the tablet into "penmode".
You could copy your preference file to the desktop and then use the Wacom utility to reset/delete your preferences. If this works its the file, if not, reinstall the driver.
In order to restore the preference file from the desktop kill the driver/service, copy your pref. file from the desktop to where ever the Bamboo keeps it - maybe "C:\Documents and Settings\<USERNAME>\Application Data\WTablet", then restart the driver/service as Snarfevs said. Wacom has an European forum here. (http://www.wacom-europe.com/forum/default.asp?lang=fr)

[Renren]

I've tried some things you told me, without succes. Went to the Wacom forum you told me, found this :

"Wir suchen noch nach einer besseren Lösung für diese Art von Schwierigkeiten und hoffen, dafür bald einen Treiberzusatz anbieten zu können. - In den meisten Fällem hilft es, das Tablett abzuziehen und wieder einzustecken"

So right now the only solution seems to be un/re-plug the tablet. (that worked ^^) They are still working on new drivers to get rid of that problem.

Thanks for your help ;)

[tsujni]

Did you try turning off power management for the USB ports?
The unplug/plug solution makes me think it has something to do with "waking" the port.

To turn off power management on the USB ports,
1. right click on "My Computer", choose "Manage"
2. select "Device Manager" under "System Tools"
3. Go through the entries under "Universal Serial Bus Controllers" and uncheck the entries under the "Power Management" tab.
4. You can also look through "Human Interface Devices", under "Device Manager" and see if any of those are set to receive power management services and disable.

This is for XP as Admin.